04 - 05 December, 2018
Novotel Amsterdam City
+44(0)207 036 1309
Agenda Day 2 - 5th December 2018
8:00 am - 8:45 am Registration and welcome coffee
8:45 am - 8:50 am Opening remarks – Diane Mekie, Conference Director, WBR
8:50 am - 9:00 am Chair’s opening address and networking activityRichard Beaumont - Former CPO The Cooperative Bank
9:00 am - 9:30 am Opening Keynote: Our story - An insight into how we are innovating and transforming at Societe Generale to meet current and future digital needsOlivier Renault - Deputy CEO SGBT, Country Manager SGSS, Innovation Lab Sponsor Societe Generale
Find out how, with its commitment to innovation and life at work programs, SGSS is preparing the future and helping their clients to succeed in their development initiatives, and how, with a focus on commercial development and innovation, the company has been totally reshaped with more clients, more revenues and more profitability.
Olivier RenaultDeputy CEO SGBT, Country Manager SGSS, Innovation Lab Sponsor
9:30 am - 10:00 am In Conversation: IoT, Blockchain, RPA, AI and machine learning: How can you champion these technologies to improve customer experience, drive operational efficiency and increase business agility?Nicholas Wright - IT Category Manager – Workplace Services BP Frank Schlechtriem - Global Director of IT Sourcing DSM Teemu Marttinen - Head of Planning and Sourcing, Finnair IT Finnair
· IT Procurement teams are uniquely positioned to identify and execute digital transformation opportunities across the business and within the Procurement function – do you agree, and if not, how do we need to adapt to achieve this?
· What does digital transformation mean in your company, and how are you championing transformation in IT Procurement?
· What is the most important factor in a successful digital procurement transformation strategy – people, processes, or technology?
· Data and Analytics: how we can leverage to power of new productivity tools (Power BI, Flow) etc to convert automation into value for IT Procurement?
· How are you exploring and implementing innovative technologies?
Nicholas WrightIT Category Manager – Workplace Services
Frank SchlechtriemGlobal Director of IT Sourcing
Championing Digital & Procurement Transformation
10:00 am - 10:40 am Dragons’ Den: Examining the greatest and latest innovations for your digital transformation initiatives: Which offer true added value and should be considered in your future investment plans?Ana Buron - Head of Global IT Procurement Bupa Bozhidar Bozhanov - Founder and CEO LogSentinel Tero Valkiala - CEO Dealsign
Introducing our Dragons’ den style innovation session with demos from pre-selected technology start-ups who will pitch their innovative tech to a panel of experts and you in the audience. The panel of experts will critique and assess their benefits to your business and function and their likelihood of future success. You will then have the opportunity to vote for the technology start-up you think is the most innovative and adds real value to your business. Will you find the next big thing?
Ana BuronHead of Global IT Procurement
Bozhidar BozhanovFounder and CEO
10:40 am - 11:20 am Oxford Style Debate: Vendor management should sit within Procurement, not IT - FOR & AGAINSTAnkur Handa Signify - Head of Vendor Management Signify Sanjeev Ghuman - Global IT Vendor Manager AGCO
· Audience vote at the start of the debate to see if the majority believe vendor management should sit within procurement, not IT
· Panel arguments for: why vendor management should sit within procurement
· Panel arguments against: why vendor management should sit within IT
· Audience vote at the end of the debate to see if the panellists have been able to influence the vote in favour of their argument
Ankur Handa SignifyHead of Vendor Management
Sanjeev GhumanGlobal IT Vendor Manager
11:20 am - 11:30 am Industry Insight: How can you use innovative relicensing and reselling strategies to reduce costs and drive sustainability on behalf of your business?
· How can you ensure, when technology becomes redundant so soon, that you can recycle equipment and licenses, and that your suppliers are sustainable?
· What are successful strategies for removing the tech debt, such as all the unused licenses and redundant infrastructure, and what are innovative ways of identifying the commercials and benefits for removing the old infrastucture?
· Who are the main vendors that can deliver these kind of services?
11:30 am - 12:00 pm Networking Break
12:00 pm - 12:40 pm All Star Panel: How can you best work with your suppliers and make the right investments to optimise the cost-benefit of data security compliance and protect against cyber threats?Panos Anastasiou - Group Manager Infosec & GDPR Vendor Compliance P&G Caspar De Lint - VP Sourcing Credit Suisse Gauthier Gamby - CPO OVH
· How can you be sure your data on external and internal servers is secure? What about your suppliers’ data? As one of the fastest growing areas of IT spend, security needs special attention to make sure it’s done right, not just at the cheapest cost, so where do you start?
· Understanding the roles of procurement, legal, compliance and IT to make sure the contracts and level of service fit the needs of the company to keep costs in check and data secure
· Addressing the impact of data security regulations including the effect of the General Data Protection Legislation (GPDR) regulation that came into force in May 2018 – how is this impacting your business and IT investment?
· Will the growth of enterprise IoT initiatives increase the demand for cyber insurance policies in 2019? With an added threat layer in which physical devices can now be hacked, have their information stolen, and even be remotely controlled, how can you protect your company’s data?
· Limiting indemnification in the event of a breach – what are the key ways you in IT procurement can help protect your company?
Panos AnastasiouGroup Manager Infosec & GDPR Vendor Compliance
Caspar De LintVP Sourcing
Inspirational Guest Speaker
12:40 pm - 1:10 pm Guest Presentation: Mastering personality styles to develop stronger cross cultural relationships inside and outside your business – what I learned working with David Beckham, The Ryder Cup and Formula 1Doug Spence - Executive Coach Executive Coach
Doug is a Guru on Networking, Behavioural Psychology and Relationship Management, whose services are sought after by Major Corporations around the World and also some of the biggest names in Sport to help them manage their Sponsorship obligations. This includes the Elite, in Soccer (including David Beckham), Tennis, Golf (The Ryder Cup) and Formula 1, so you can imagine what his address book looks like! His company slogan is “the people behind great people” and his passion for people development is both insightful and inspiring. So don’t miss this session on ““Emotional Intelligence” What amateurs ignore and professionals exploit as I know from experience you will feel refreshed, energised and equipped to take your Networking and Relationship management up not one gear, but two!
Doug SpenceExecutive Coach
Drill Down Roundtables
1:10 pm - 2:00 pm Drill Down RoundtablesJean-Marc Boulo - IT Infrastructure Category Director Barclays Marion Philippe - Regional Sourcing Specialist IT/IS Asahi Breweries Europe Graham Crawshaw - Global Services Director CASME Sandrine Veigas - Digital Workplace Solutions Global Commodity Leader General Electric Phil English - Global Procurement Manager - IT Ascensia Diabetes Care Amy Barnes - Senior Category Manager, Software, IT Sourcing Best Buy Robert Schneider - Head of Service and Delivery, Procurement, Sony Miroslav Mucalov - Global Software Category Manager Nokia
Roundtable 1: Managing IT tail spend - How to find major cost savings in an often overlooked area
Hosted By: Jean-Marc Boulo, IT Infrastructure Category Director, Barclays
· How can organisations achieve better efficiency and effectiveness, not to mention savings, from the final 20% or so of IT spend? What products and services tend to fall into this tail spend in your organisation?
· Sharing strategies to address tail spend, including removing it, simplifying it, and outsourcing it
· How do you understand the risks, and where do you see the benefits in addressing IT tail spend?
Roundtable 2: How can you make the most of your Software Asset Management Program?
Hosted By: Marion Philippe, Regional Sourcing Specialist IT/IS, Asahi Breweries Europe
· How do you make the most out of your SAM program, and how can it provide the most benefit for your organisation?
· The role of SAM in software audits
· Where should SAM sit? In IT or Procurement?
· The increasing importance of SAM's role in cybersecurity, and how its swift access to asset data can reduce software vulnerabilities
· How SAM can work proactively with vendors to stay on the right side of compliance
Roundtable 3:Brexit - What does it mean for IT Procurement?
Hosted By: Graham Crawshaw, Global Services Director, CASME
· What has been the impact of this historic decision from British voters on the business of procurement generally?
· What impact has it had so far on your global and European IT sourcing activities? How has it affected contracts or relationships with UK or European suppliers?
· Does procurement need to step in to close the gap between what IT want to do versus an altered IT budget reality in a period of uncertainty?
Roundtable 4: Insourcing – How can you overcome the challenges and reap the benefits of transitioning from an outsourced model?
Hosted By: Sandrine Veigas, Senior Commodity Manager – Digital Workplace Solutions, General Electric
· Organisations are starting to bring outsourced services back in-house. What drives the “Make-or-Buy” decision?
· How does IT Procurement add maximum value to the process?
· What is the impact on supplier relationship management?
· What key skills do you need to ensure you have internally to successfully return to an insourced model?
Roundtable 5: Cloud -How can you best negotiate for cloud contracts?
Hosted By: Phil English, Global Procurement Manager - IT, Ascensia Diabetes Care
· How to ensure the supplier will deliver on all aspects of the implementation service, transition and associated managed service
· How to drive down cost with cloud providers
· Establishing the split of responsibilities between the client and 3rd party
· Getting solid recovery measures in place
· Don’t forget! What is the exit strategy and how you can agree this with your supplier?
Roundtable 6: Getting a handle on big data: How can IT Procurement embrace results-driven value in data and analytics?
· How can IT procurement use big data analytics to make better-informed decisions that increase their business impact and improve savings performance?
· What are the new skills and capabilities IT procurement needs to support an effective, big-data strategy?
· Where are the opportunity areas for data analytics alongside suppliers?
Roundtable 7:The use case - How can you understand software licensing models through storytelling?
Hosted By: Amy Barnes, Senior Category Manager, Software, IT Sourcing,Best Buy
· How can you model software use to decipher licensing costs?
· How can you create use cases and day in the life scenarios to deconstruct software licensing models?
· How can this help uncover hidden costs?
Roundtable 8: Procuring marketing technology and services – Who has responsibility for spend and where is the line drawn?
Hosted By: Robert Schneider, Head of Service and Delivery, Procurement, Sony
· With the increasing spend and complexity of marketing tools and technology, who does the work, and who really knows the market?
· How can you best engage with marketing stakeholders – understanding the different methods marketing have of approaching investment decisions and learning to speak their language
· Are marketing tools measured differently? Should you focus on viewing marketing as an investment rather than a cost?
Roundtable 9: Establishing a global IT Procurement strategy - How can you overcome pricing model and configuration challenges as well as multiple reseller relationships to implement a cohesive approach?
Hosted By: Miroslav Mucalov, Global Software Category Manager, Nokia
· How can you protect against pricing model changes and turn changes to your benefit?
· When it comes to configuration issues and multiple reseller relationships, what’s the best way to implement a global cohesive IT procurement strategy?
· Shall all global contracts be implemented from the headquarters? When do you need to decentralize?
· Where are suppliers on the journey to truly delivering global contracts? Which categories of spend are furthest along the road with this?
Roundtable 10:Telecoms -How to create a category management strategy that fits your needs
· How do you structure the telecomms category in your company? How has this changed over time, and what are your future plans?
· What are the main skillsets and resources you need for this category of spend? What type of telecoms products and services tend to be your biggest focus and area of spend, and why?
· How do you tailor your procurement strategy for each type of telecomms purchase, and how is this changing with ever-changing technology and business needs?
Roundtable 11: Data centres -How to create a category management strategy that fits your needs
· How do you structure the data centre category in your company? How has this changed over time, and what are your future plans?
· Getting the elements right: a mix of cost discussion, infrastructure availability and latency to the user
· What are the main skillsets and resources you need for this category of spend? What type of data centre products and services tend to be your biggest focus and area of spend, and why?
· How do you tailor your procurement strategy for each type of data centre purchase, and how is this changing with ever-changing technology and business needs?
Roundtable 12: Planning for the end of your supplier agreement - How to transition out and end the relationship with minimal business disruption
· When supplier relationships sour, or need to be ended for political, regulatory, or other purposes, procurement takes on a very different role – how do you manage this part of the sourcing process?
· Assessing your capability for pulling back or ending agreements – how has this been set up from the beginning in the contract?
Dealing with exit penalties, and how to end the relationship gracefully with minimal business disruption
Jean-Marc BouloIT Infrastructure Category Director
Marion PhilippeRegional Sourcing Specialist IT/IS
Asahi Breweries Europe
Graham CrawshawGlobal Services Director
Sandrine VeigasDigital Workplace Solutions Global Commodity Leader
Phil EnglishGlobal Procurement Manager - IT
Ascensia Diabetes Care
Amy BarnesSenior Category Manager, Software, IT Sourcing
Robert SchneiderHead of Service and Delivery, Procurement,
Miroslav MucalovGlobal Software Category Manager
Networking Lunch2:00 pm - 3:20 pm Networking Lunch
MASTERCLASS2:00 pm - 3:20 pm MASTERCLASS
Women in Procurement Private Lunch – How can you showcase female talent and what are the key competencies needed to develop in leadership roles?2:00 pm - 3:20 pm Women in Procurement Private Lunch Michelle Baker - CPO KPN
Tackling the biggest obstacles facing women in IT procurement today this informal lunch meeting is open to all women in procurement attending ProcureCon IT. Issues to be discussed include:
· How is the IT Procurement industry addressing the aspirations of women to develop in leadership roles?
· How are firms showcasing female talent contributing in IT procurement?
· Sharing common challenges with your female peers and finding solutions to address them
· What does it means to be a woman in IT Procurement in 2018?
· How does a gender focus tie into your wider company diversity strategy?
TRACK A – Mastering Agility, Digitalisation, Data and Negotiation3:20 pm - 3:25 pm Chairman Introduction Richard Beaumont - Former CPO The Cooperative Bank
TRACK A – Mastering Agility, Digitalisation, Data and Negotiation3:25 pm - 4:00 pm Case Study Revolution: How can you structurally embed digital in your sourcing organisation and become an integral part of company wide digital transformation? Frank Schlechtriem - Global Director of IT Sourcing DSM
· How do we as IT Procurement need to reorganize to fully embrace digital and all its implications? How do we restructure commodities?
· What are the best strategies to develop the speed and agility necessary to prosper in a digital world?
· How do you work effectively with all the new types of suppliers in the digital space? Sharing success stories and pain points.
Frank SchlechtriemGlobal Director of IT Sourcing
TRACK A – Mastering Agility, Digitalisation, Data and Negotiation4:00 pm - 4:20 pm Case Study: The digitalization of the contracting process at Finnair – how can you use AI and other technologies to improve agility, increase data transparency, reduce failures and improve user interface? Teemu Marttinen - Head of Planning and Sourcing, Finnair IT Finnair
TRACK B – Strengthening Your Hardware & Telecoms Strategies3:25 pm - 4:00 pm Case Study Revolution: How can you drive down costs related to hardware maintenance? Ira Joshi - Category Manager EU – Technology AB Inbev
· Hardware maintenance can take up an enormous amount of spend, and take investment away from vital new products – what are the key strategies you can implement to effectively get costs down to focus on more strategic tasks?
· What service providers are worth investing in to help with your hardware maintenance – or should you invest in internal resources?
· How do you decide when something is no longer worth maintaining? And how can you best get out of maintenance contracts?
Ira JoshiCategory Manager EU – Technology